Flight Directors - Helping airlines to reduce costs, improve efficiency, develop new markets and improve profitability. Airlines are inherently evolving, growing, dynamic and highly-geared businesses. Since 1984, Flight Directors has been meeting the changing needs of this industry through its ups and downs. We help airlines to convert fixed costs to variable costs (or reduce them altogether), enter new markets, generate additional revenue and improve overall profitability. While we currently do this through our GSA and CARES divisions, Flight Directors is happy to discuss any business strategy you have in mind. We look forward to hearing from you. Our experience and contacts in the UK travel industry, combined with our call centre and ticket office in London's west end will allow your airline to succeed in the competitive and lucrative UK travel market: Our multilingual Customer Service Staff can respond to calls in your airline's name through dedicated telephone lines, or face to face in our ticket office. Our ticketing, fulfillment and accounts team can carry out finance, administration and paperwork on your behalf. Our sales & marketing team can develop sales and marketing strategies, structure fares, design adverts, visit agents and carry out all of the activities required to increase your market presence, revenues and profit. Using the latest telecommunications and IT infrastructure connected to your host system, our specialised call centre agents will respond to callers in your airline's name, providing a seamless and positive experience for your customers. CARES can increase your revenue by taking reservations calls or allow your team to concentrate on generating sales by handling your after-sales service and technical enquiries calls. Reduce costs, increase your opening hours and expand your answering capacity through outsourcing your reservations or enquiries services to our multilingual and highly skilled CARES team. Air Southwest, Etihad, Helios Airways, Kenya Airways, Lithuanian, Ministry of Defence Air Niugini, Air Botswana, Avianca, Copa Airlines, Donbassaero, Garuda Indonesia, Hahn Air