Airlines are inherently evolving, growing, dynamic and highly-geared businesses.
Since 1984, Flight Directors has been meeting the changing needs of this
industry through its ups and downs.
We help airlines to convert fixed costs to variable costs (or reduce them
altogether), enter new markets, generate additional revenue and improve
overall profitability.
While we currently do this through our GSA and CARES divisions, Flight Directors
is happy to discuss any business strategy you have in mind. We look forward
to hearing from you.
Our experience and contacts in the UK travel industry, combined with our
call centre and ticket office in London's west end will allow your airline
to succeed in the competitive and lucrative UK travel market: Our multilingual
Customer Service Staff can respond to calls in your airline's name through
dedicated telephone lines, or face to face in our ticket office.
Our ticketing, fulfillment and accounts team can carry out finance, administration
and paperwork on your behalf. Our sales & marketing team can develop
sales and marketing strategies, structure fares, design adverts, visit agents
and carry out all of the activities required to increase your market presence,
revenues and profit. Using the latest telecommunications and IT infrastructure
connected to your host system, our specialised call centre agents will respond
to callers in your airline's name, providing a seamless and positive experience
for your customers. CARES can increase your revenue by taking reservations
calls or allow your team to concentrate on generating sales by handling
your after-sales service and technical enquiries calls.
Reduce costs, increase your opening hours and expand your answering capacity
through outsourcing your reservations or enquiries services to our multilingual
and highly skilled CARES team. Air Southwest, Etihad, Helios Airways, Kenya
Airways, Lithuanian, Ministry of Defence
Air Niugini, Air Botswana, Avianca, Copa Airlines, Donbassaero, Garuda Indonesia,
Hahn Air
Iceland Express, Lloyd Aero Boliviano, Sata Internacional, Solomon Airlines,Taca
Airlines