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Why are so many airlines switching to Flight Directors?
Flexible working hours
Our agents are available seven days a week with a schedule that suits your call centre requirements.
State of the art technology
We use state-of-the-art call-centre technology, meaning our agents can assist your customers quickly and efficiently.
GDS qualified agents
Our agents are trained in GDS including Amadeus, Sabre, Travelport, SITA, VIDECOM, Hitit, AeroCRS, Worldticket, mercator, TravelSky, avantik and AIRKIOSK.
Consistent and professional service
Particularly In this time of uncertainty, consistency and professionalism at all points of customer contact is essential.
Embracing your airline
Our agents will assist your customers on behalf of your online, offering a professional and helpful service.
We use local telephone numbers and online support systems, to offer a localised support presence for your passengers.